In-stock orders are processed within 1–3 business days, excluding weekends and public holidays. Pre-orders are dispatched after stock arrives and has been processed, subject to release-date restrictions.

After dispatch, estimated delivery is 2–5 business days within the UK and 5–10 business days internationally. These are estimates, not guaranteed delivery dates. See our shipping policy for details.

You will receive a confirmation email with tracking information once your order has been dispatched.

We do not guarantee that stock will arrive with us on release day. Estimated dates may change due to delays from distributors, postal services or couriers. Pre-orders dispatch after stock arrives and has been processed, subject to release-date restrictions.

Your order will ship together once all items are available. Place separate orders if you would like to receive in-stock items sooner.

You can cancel your pre-order without a cancellation fee before payment has been collected. Please contact us to request cancellation. This does not affect your statutory rights.

Please contact us before sending an item back. Our refund policy explains eligibility, item condition and the returns process. Your statutory rights are unaffected.

Please inspect your order when it arrives and contact us promptly if an item is damaged, defective or incorrect, so we can review the issue and help resolve it.